Clarifying Misinterpretations
Transcript: I come in the kitchen, my husband’s struggling. I say to him, can I help you with that? He says, don’t tell me what to do. I’m sure none of your listeners can relate to this story.
And I say instead of, “I wasn’t trying to tell you what to do. I was just trying to be helpful. What kind of a way to respond to my offering help is that?” I say, “what did you hear me say?” One of the most powerful things you can do when somebody responds in a way that feels very unexpected and out of whack with what you just said is go back to what did you hear me say?
Because nine times out of 10, what they heard is not what you said. He said, “I heard you said, I didn’t know what I was doing.”